Account for Oct 2015

After various complaints and your service agreement with Kimberley Diamond Pavilion MTN, I received a full amount to be charge at end of Oct 2015. With all do respect I am sorry not to pay for an account cancelled in time and due to MTN's admin that was behind according Diamond Pavilion MTN's manager (When I tried to resolved the problem the first time). I will however pay for the rest of the accounts. As you can trace that I did not used your service from the date of incident and some of my data expired, which I already paid for. Please asked yourself the question why? If it is that MTN cannot resolve the confidence between us please inform me to arrange alternative measures. I am still on course and will take this further with the ombudsman if not resolved by then. I am not available and please make use of my email for communication. Thank you.