RH
Renaldo H

1 reviews | Active since Mar 2022

12 Dec 2024, 10:06

*********** Account Department

I am an independent contractor in the information technology sector who relies upon being connected in order to run my small business.

After having gone into a branch no less than 4 times to get my debit order dates fixed to align with my payment cycle, still MTN never debited on the correct date and have since cut me off. I cannot use my modem or my two business lines. Plus since they never deducted on the correct date now I cannot afford to bring the account up to date.

This is absolutely horrifying and I will be pursuing legal action. I have approached this in all ways possible and have no recourse. They simply do not take responsibility and they have let me down completely. As a small business owner I will no longer be supporting these completely useless service providers. Do not support MTN. They have 0 customer service

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Replies (1)
RH
Renaldo H's update12 Dec 2024, 10:07
Reviewer Update
The title should read i n c o m p e t e n t accounts department