JM
John M

1 reviews | Active since May 2013

27 Jun 2016, 06:56

account debited for a prepaid number????

<p>I migrated my number ********** 830 to pay as you go ref: ********** 14 of which i was still owed a credit balance of R300 ref: ********** 4. To my shock and suprise my account was debited R507. I want my MONEY BACK you thevies </p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply27 Jun 2016, 17:01
Official

Dear Valued Customer,

Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.

As per our telephone conversation kindly be advised that will investigate with our system support team and provide feedback before the end of business.

warm regards

mike

REQ: **********