Account Complaint of incorrect and irresponsible charges.

I started a contract with MTN on “Any Time 200” deal since 2012, never fails to pay my bills or owed in my monthly payment.I traveled out of the country in August and, in September, my bill payment was over R5000. I challenged this with MTN, all to no avail because only the head office which is in Johannesburg can assist in this matter and that I have to go to Johannesburg to resolve this . I live and work in Cape Town and there is no available time to do this. I requested for the monthly usage statement which only recorded url website addresses with no clear activity through these websites to amount to R5000 in the month. I queried this amount that, browsing web pages alone cannot amount to R5000 in a month. I had logged this case over the phone so many times, walked into mtn store at Belville, Tyger Valley, Cape Gate Mall branch and Canal Walk Shopping mall branch to complain (Complain Ref No: ********** ). No call was received from the headquaters to resolve this complain, MTN kept on charging the account which has now gone up to R10723.23 and account now handed to credit agency. Please help!

Account Ref: A **********