1 reviews | Active since Jul 2015
Account Blocked
Hi MTN<br> <br> I am unhappy with not getting feedback regarding my account. I went to one of your branches in Pietermaritzburg to get assistance and the gentleman sent through my proof of payments to your legal department and I still have not received any feedback from your INBOX team and your LEGAL DEPARTMENT.<br> <br> Kindly advise me if you would prefer me switching networks.<br> I want to upgrade my contract with you guys but by the look of your service I will be heading to our competitor. <br> <br> Kindly respond to me inbox and my email to your legal department ASAP. As my number is now blocked and have not been receiving airtime, sms'z and calls on my contract line for 5 months and yet I have been making monthly payment.<br> <br> I was hoping it would not come to this long post but you have left me with no choice. Yes I know you have many other quires to look into but unfortunately I cannot WAIT any longer.<br> <br> Joyless Customer
Thank you for posting.
Please accept our apologies for the late response and for any inconvenience this may have caused.
Kindly be advised that this has been escalated to the Legal Department for resolution and you will be advised of the outcome.
Regards,
Nomonde.
REQ:***
Best regards,
Thank you for posting.
Please accept our apologies for the late response and for any inconvenience this may have caused.
Kindly be advised that this has been escalated to the Legal Department for resolution and you will be advised of the outcome.
Regards,
Nomonde.
REQ:***
Best regards,
