1 reviews | Active since May 2016
Account at Legal Department
<p>Good day. My account is with the Legal Department and I have just gotten off the phone with Mtn Legal Department where I was informed that my account is just about to be handed over to external debt collectors.I am trying my best to raise the money that I owe to pay this account as urgently as possible as I am aware of the legal consequences of the account being handed over to debt collectors and don’t want to incur any further costs.I want to ask Mtn legal department to please give me until 15 May 2017 to pay the due amount of R12 596.00.I humbly also ask Mtn to please send me the 13 April 2017 invoice as I claim with it from the finance department at my work and this will help me to add to the money I am trying to raise to pay Mtn.Kind Regards</p> <p> </p>
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
Complaints Management Team
Reference Number: ***4
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
Complaints Management Team
Reference Number: ***4