Account A***
On 29.03.2016 at 08:06PM I received an sms from you confirming receipt of my payment of R 169,00.<br> This morning 30.03.2016 at 09:30AM - 1 day later - I received this sms:<br> \Overdue account warning. Please pay R 169,00 to avoid service suspension. Make payment to ABSA Bank, account no. ***. Kind regards, MTNSA.\" <br> MTN, please explain this to me. I strongly object to this type of sms.. "
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MTN South Africa's replyOfficial
31 Mar 2016, 15:22Hello Strawdogs,
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly be advised that we have received the payment of R169.00. Please ignore the reminder message as it was sent in error. Apologies once again for the inconvenience caused.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards,
Zukiswa
REQ:***
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly be advised that we have received the payment of R169.00. Please ignore the reminder message as it was sent in error. Apologies once again for the inconvenience caused.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards,
Zukiswa
REQ:***
MTN South Africa's reply31 Mar 2016, 15:22
Official
Hello Strawdogs,
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly be advised that we have received the payment of R169.00. Please ignore the reminder message as it was sent in error. Apologies once again for the inconvenience caused.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards,
Zukiswa
REQ:***
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly be advised that we have received the payment of R169.00. Please ignore the reminder message as it was sent in error. Apologies once again for the inconvenience caused.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards,
Zukiswa
REQ:***