1 reviews | Active since Nov 2016

28 Jul 2017, 16:31

Account

<p>Good day</p> <p>Please Assist me. ID ********** 246081</p> <p>Name shamima Hassen</p> <p>A lady called me and said I have Mtn Account.</p> <p>But I am confused as to when have I opened this account. Since I have never signed up for a contact with mtn.</p> <p> </p> <p>Please provide me my first application with my vetting score and signature please.</p>

0
Replies (3)
MTN South Africa
MTN South Africa's reply30 Jul 2017, 17:03
Official

Dear Valued Customer,

Thank you for taking the time to raise your concerns with MTN.

We acknowledge the receipt of your complaint.

Kindly be advised that we have sent an urgent request to our vetting department to provide us with the copy of the contract and be sent to your email address ***

regards

mike

Complaints Management Team
Reference Number: ***9

's update01 Aug 2017, 11:27
Reviewer Update

Okay thanks.

I have not received any feedback yet.

I request Mtn to sort out their mistake by removing my name from Itc report. Since I have not signed up any contract with them clearly this is some missunderstanding.

I request to be compensated for them listing my name.

's update04 Aug 2017, 12:49
Reviewer Update

Days later and still no feedback.

What is taking so long. I want this resolved quickly