1 reviews | Active since May 2017

14 Jun 2017, 14:04

Account

<p>According to the statement on MTN the account is in arrears but we have been making payments each month. I do not know where I can send the proof of payments as there are no email adresses on your website. Now I cannot make any calls and it is really frustrating because I have work to do. And also I am STILL paying for my blackberry service when i have upgraded to a android phone a year and a half ago. You guys are *****ing money I am very upset.</p>

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Replies (1)
MTN South Africa
MTN South Africa's reply14 Jun 2017, 20:12
Official

Dear Valued Customer,

Thank you for taking time to raise your concerns with MTN.

Kindly be advised that you paying your account one month behind the amount of R520.00 paid is for the invoice dated the 01/05/2017 since the invoice for 01/06/2017 is been finalised and you are on cash payment you have 21 days to make the payment meaning the account has to be paid before 01/07/2017

warm regards

mike