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I had some issues making payment for my MTN contract and subsequently, my line was blocked - which is fair. <br> Was going through some financial difficulties. <br> Eventually, i was in a position to start paying off the amount owing and i contacted MTN Call Centre - they informed me that my account was now sitting with their lawyers - this is also fair as some time had lapsed since my last payment. <br> I asked to get into contact with the lawyers so as to arrange a payment schedule with them to pay off the debt.<br> I was given a number which i could not get through to! I called the call centre again, to let them know that i struggled with getting through to the number they gave me. They informed me that they would leave a note on their system to inform someone to call me back to then arrange the payment. I have not received a call back till today.<br> I have also left a sent an email to their customer care department - still have not received a response (email sent 22 January)<br> My worry is, they will make a judgement against my name which will not be removed for another 5 years and will reflect negatively on my report and i would have liked to sort this out before it reached that point.