CF
Coenraad F
1 reviews | Active since May 2015
03 May 2015, 11:31
account
First of all MN charged me fees that should not be on my account. And still has not rectified the amount. And now they suspended my account after it was paid and I received confirmation from MTN that the account has been paid in full and not behind. They owe me money and they suspend my account. How does that work
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MTN South Africa's replyOfficial
14 May 2015, 14:56Hello Coenie861,
Thank you for posting.
We do apologize for the inconvenience this experience may have caused.
Our records reveal that your line is working fine and the issue has been resolved. We again apologize for the inconvenience caused.
Kind Regards,
Samuel Xulu
REQ:***
Thank you for posting.
We do apologize for the inconvenience this experience may have caused.
Our records reveal that your line is working fine and the issue has been resolved. We again apologize for the inconvenience caused.
Kind Regards,
Samuel Xulu
REQ:***
Best regards,
MTN South Africa's reply14 May 2015, 14:56
Official
Hello Coenie861,
Thank you for posting.
We do apologize for the inconvenience this experience may have caused.
Our records reveal that your line is working fine and the issue has been resolved. We again apologize for the inconvenience caused.
Kind Regards,
Samuel Xulu
REQ:***
Thank you for posting.
We do apologize for the inconvenience this experience may have caused.
Our records reveal that your line is working fine and the issue has been resolved. We again apologize for the inconvenience caused.
Kind Regards,
Samuel Xulu
REQ:***
Best regards,