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I went to the Gateway store about a month ago to lay a complaint about my bill being higher than normal.<br> <br> I explained that I was with Nashua Mobile and my bill was R168.00, I chose this amount because it was affordable. Then when MTN bought over Nashua they added a 100mb data bundle to my contract without my consent when they did that they then charged me R198.00. I got told by the staff in the Gateway store to call 808 and tell them to remove my data bundle that got added on and request for a refund.<br> <br> What makes me even more angry is I have been trying to call 808 and no one answers the phone, I sit on the phone for a least 20min at a time. I have a full time job and cannot be sitting on the phone wasting time. I tried to e-mail the head office and no reply, I also tried to e-mail the Gateway store which I got the e-mail address from the Gateway site and it bounced back because it doesn't exists.<br> <br> Now I receive a bill and it has increased to R227.00 and I got a sms to say increases are happening in May please check out [URL Removed] I went onto the site and saw no information about the increases.<br> <br> I need help sorting this out, I simply can't afford these bills.<br>