SS
Sharon S
1 reviews | Active since Aug 2011
23 Mar 2016, 11:33
ACCESS TO INVOICE IS A JOKE
MTN YOU HAVE GOT TO BE KIDDING ME. FIRST YOUR OTP DOES NOT ARRIVE, THEN I AM LOCKED OUT TRYING TO ACCESS MY BILL. THEN MY TWO OTP FINALLY ARRIVE AND I TRY ENTER THEM .....THEY ARE WRONG. HOW DO I JUST RECEIVE A BILL TO SEE WHAT YOU ARE CHARGING ME FOR.<br> <br> I AM INTERESTED TO SEE IF MY INSURANCE WAS CANCELLED AS REQUESTED.
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Replies (1)
MTN South Africa's replyOfficial
23 Mar 2016, 23:18Hello Shazok,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
kindly be advised that will email the invoice to *** before the end of business tomorrow.
warm regards
mike
REQ:***
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
kindly be advised that will email the invoice to *** before the end of business tomorrow.
warm regards
mike
REQ:***
MTN South Africa's reply23 Mar 2016, 23:18
Official
Hello Shazok,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
kindly be advised that will email the invoice to *** before the end of business tomorrow.
warm regards
mike
REQ:***
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
kindly be advised that will email the invoice to *** before the end of business tomorrow.
warm regards
mike
REQ:***