ABYSMAL SERVICE - DOES NOT DESERVE ONE STAR

<p>My contract expired and I signed up for a month to month deal until I decided where and how I wanted to upgrade. Big was my surprise when a contract was delivered stating that I signed up for a 24 month contract. Telephonically, I kept on repeating that it should be a month to month service only. I immediately phoned MTN to correct this. I was sent from one department to another - for about two weeks. I was eventually assured that the error was corrected. Even though I asked for confirmation, I never received and e-mail. Today I wanted to change the month to month service to more minutes. MTN just keeps going with those surprises! I am still on a 24 month contract and are being billed accordingly. At this moment I have been holding for 20 minutes to try and speak to someone again. They just lost a customer.</p>