Absurd customer care
I went to Mtn website looking for a data contract and got the R199 on a month for 40gigs of data. Filled up the relevant forms a ya after I got a call from a lady to ask about my details and finish my application. Two days after I got another call from a different lady this time she also wanted to to finish my application for me, I told her I had already done that but as she was checking on the system she dropped the line. Two days after that I got another call with a different lady this time also offering to finish my application for me, I dropped the phone on her because wow. I kept getting calls from that same number I would just ignore them. Please Mtn if you don’t want to give me the contract can you stop your angents from calling me.
We sincere apologized for any inconvenienced caused to you.
We have escalated the complaint to the online team to call you and to finalized the contract done via them.
Request Status: | Initiated
ID: | REQ***
Title: | MTN ONLINE STORE ATG CONTENT
Submit Date: | 2019/10/14 10:00:48 PM
Requested By: | Alice van der Merwe
Requested For: | Alice van der Merwe
Company: | MTN South Africa
Kind Regards,
Alice van der Merwe
MTN
Best regards,
We sincere apologized for any inconvenienced caused to you.
We have escalated the complaint to the online team to call you and to finalized the contract done via them.
Request Status: | Initiated
ID: | REQ***
Title: | MTN ONLINE STORE ATG CONTENT
Submit Date: | 2019/10/14 10:00:48 PM
Requested By: | Alice van der Merwe
Requested For: | Alice van der Merwe
Company: | MTN South Africa
Kind Regards,
Alice van der Merwe
MTN
Best regards,
