1 reviews | Active since Nov 2013
ABSOLUTLY USELESS
I have requested twice already for an itemized billing and to this day i still have had no assistance. i was told that i would have the billing after 2- 48 hours on both times i requested it and i still have no response. Your service regarding this has been shocking and your promise of 2-48 hours hasn't been met. You guys are messing me around and i am really not happy about this. Thanks to Nashua Mobile closing down i now have to settle for this kind of service which i am not happy with. This needs to be sorted out today or else i will take this further. And for the inconvenience caused i will not be paying the R21.00 or what ever it is for this itemized billing. You guys have wasted my time that costs more that the stupid fee.<br> <br> SORT THIS OUT TODAY!!!
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
As per our conversation, I have emailed to you a migration form. Please complete and return to our offices so that the matter can be resolved.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Veronica
REQ:***
Best regards,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
As per our conversation, I have emailed to you a migration form. Please complete and return to our offices so that the matter can be resolved.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Veronica
REQ:***
Best regards,