Absolutely useless

If there was an option for no stars this would be my choice. Absolutely horrific customer service. I have tried calling the retention department today 5 times!!! Each time being on hold for 15Minutes!!!! That is more than an hour on hold!!!!!! You expect people to pay monthly and don't even give them customer service. Then I go to Mtn Clearwater and stand at the door while the staff fight amoinghst themselves who is going to help me!!!! Then get helped by a guy who's name I cant remember and he then proceeds to tell me he can't help me I must phone retention while in the shop. Make the call and while I am waiting the consultant continues with his own personal business leaves me sitting at the counter while he makes his calls after being on hold again for 10 minutes I again explained to him that I can't get through and need some assistance and his answer was he can't help me!! SO THEN WHY THEN DO YOU A SHOP!!!! TO JUST MINDLESS TAKE PEOPLE MONEY FOR 3 YEARS AND ABSOLUTELY NO CUSTOMER SERVICE. well done MTN on winning the award for the most unfriendly. Unhelfull money guzzling company in South Africa today!!! I will be canceling my debit order and please take me to court or try and get a EDC to call me for arrears!!!!! The matter will gladly be taken further