Absolutely Useless
<p>MTN south africa is the absolute worst client service agent I have ever come across . Have been trying more than a week to get a upgrade to go through but theyvsimply do not assist in any way possible . Always have exuses</p>
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MTN South Africa's replyOfficial
15 May 2017, 17:11Good Day,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Our records shows that the upgrade went through successfully on the 04 May 2017. We apologise for the frustration caused due to this delay.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Complaints Management Team
Itumeleng
Best regards,
MTN South Africa's reply15 May 2017, 17:11
Official
Good Day,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Our records shows that the upgrade went through successfully on the 04 May 2017. We apologise for the frustration caused due to this delay.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Complaints Management Team
Itumeleng
Best regards,