Absolutely useless

<p>When I took out my MTN contract I specifically requested it to be in MY name, only to find they puy it in my father's name and are debiting his bank account, not mine! I phoned in to rectify this and they said they're not interested in talking to me, he has to do it. I specifically asked to avoid this situation as we don't live in the same city. They said he has to do it in store, which is a major inconvenience for him. The lady said that in store they can fix it but I highly doubt they will as they already messed it up in store in the first place! I've heard that MTN has the worst ratings for any business in South Africa. They have the most complaints out of everyone, not just cellphone companies. I never took that seriously as I'd never had a problem before but I see now why they do. They are totally ***********, staff clearly don't know how to listen and do their job and as soon as my contract is done I will be moving to another provider.</p>