ABSOLUTELY TERRIBLE SERVICE!!!

You are not able to cancel a contract in a 4 month period?? <br> <br> I have called your call center on six different occasions, sent two emails and logged a complaint with a manager and i am still waiting for my refund Below is a list of my interactions with MTN.<br> <br> Please be aware, i have recordings of each and every single call and email with MTN and if this problem is not resolved soon, I will expose the disgusting incompetence of your staff<br> <br> Ezethu - told me my contract would be cancelled in 2 to 5 working days. <br> NOTHING HAS HAPPENED YET AND STILL NO FEEDBACK!<br> 11 May 2015 at approximately 12:55<br> *** <br> <br> Palesa - advised she cancelled my contract immediately and I will be refunded Refunded R602.84<br> 02 July 201 5 approximately 13:00<br> NOTHING HAS HAPPENED YET AND STILL NO FEEDBACK!<br> ***<br> <br> Sibosiso (manager) - advised he will investigate the situation and process the refund.<br> NOTHING HAS HAPPENED YET AND STILL NO FEEDBACK!<br> 15 July 2015 approximately 14:00<br> ***