Absolutely Shocking Service from the MTN Repair Centre

<p>I have been having endless problems with my S6 edge, and after driving to several MTn stores, finally I received a bit of help. Upon my arrival and expressing my problem, the Invoice number for my cellphone was incorrect causing a delay in the entire process for my phone to be assessed. <br />It was then taken to the MTN store in Midrand to be assessed and I was informed that it would take between 4-24 hours. It has now been 24 hours! I followed up with the store only to be told that it "Slipped their mind" and that they have stock take until Monday and only then would they be able to help me. I am one who uses a cellular device for work and because of unprofessional service, I'm the one who needs to suffer.<br />This is absolutely ridiculous! and utterly poor service from MTN. This is not the first time that I have had such terrible service from this service provider. I would appreciate if something can be done so that I am able to have my phone repaired or replaced by tomorrow. Do not promise your customers service if you fail to provide one!!<br />My email address is ********** since I am not available on a cell phone!<br /><br /></p>