Absolutely pathetic services and customer management

Absolutely pathetic services!

I have been quoted a total of 5 different quotes for my early cancellation fee, one in November 2020 was sitting at R2110, December I was quoted R3800, I questioned it and didn’t get any explanation as to why my December quote was higher than November.

Eventually beginning of January sometime, a lady called me and had explained that the quote from November was wrong and had I paid the total of R2100 I would still be owing to MTN - so here I am being messed around

Then this past week I get two different quotes a day after each other! First quote being R2800 and second quote being R2100, I rep**** back asking if this was the actual correct amount as I am being messed around with numerous of figures and I don’t want to still be owing

No one rep****, so I called them today to ask for an early cancellation quote, explaining my frustration, I’m not even kidding you when I say the call center agent spoke to me as if I was stupid, cut me off mid sentence and wouldn’t let me finish speaking

I am BEYOND fed up with MTN!

Someone sort this out because your services are ****!!!