ABSOLUTELY PATHETIC SERVICE !!!
<p>I have been trying to contact the Legal Department for days on end to sort out a problem that MTN has created and stopped my contract without my knowledge. </p> <p> </p> <p>I have logged several queries and to date... not even a courtesy of a response from this so called department.</p> <p> </p> <p>Is this department operational ? does it even exist ??</p> <p> </p> <p>I myself will take legal action against MTN For this ! </p> <p> </p> <p> </p>
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***