1 reviews | Active since Oct 2012
Absolutely pathetic, regret porting to them
<p>A few months ago my wife had decided to port to mtn only for the fact that they were a bit cheaper than vodacom. I sincerely regret the day I ported after having excellent coverage with vodacom only to find mtn way behind. I complained online and was contacted by mtn after some time a gentleman came home to see me, he assured me that he was going to put some antenna on my roof to better the coverage to date he has not contacted me neither has mtn done anything for me, right now I'm typing this review using my vodacom WiFi ****le coz even though I've got tons of data from mtn we can't use it coz the coverage is absolutely phatetic </p>
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The matter has been escalated to the network management team for urgent attention and to contact you directly with feedback and a way forward.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ: **********
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The matter has been escalated to the network management team for urgent attention and to contact you directly with feedback and a way forward.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ: **********