HG
Hanlie G
1 reviews | Active since Feb 2016
18 Feb 2016, 13:36
ABSOLUTELY PATHETIC AS ALWAYS!
I logged a complaint more than two weeks ago and still it is not resolved. When I try and get hold of the person dealing with the complaint I'm told that a message will be sent to that person... Its three weeks already... MTN sucks!!!. I ask to be contacted via email and you guessed it a big fat nothing
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
19 Feb 2016, 17:25Hello mtnsucks*****,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
kindly be advised that the credit of R367.99 was passed into your contract account for December and January invoice for cell *** on the 10/02/2016.
warm regards
mike
REQ:***
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
kindly be advised that the credit of R367.99 was passed into your contract account for December and January invoice for cell *** on the 10/02/2016.
warm regards
mike
REQ:***
MTN South Africa's reply19 Feb 2016, 17:25
Official
Hello mtnsucks*****,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
kindly be advised that the credit of R367.99 was passed into your contract account for December and January invoice for cell *** on the 10/02/2016.
warm regards
mike
REQ:***
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
kindly be advised that the credit of R367.99 was passed into your contract account for December and January invoice for cell *** on the 10/02/2016.
warm regards
mike
REQ:***