Absolutely Pathetic

My one contract expired beginning of the year, I have been trying to get through to the call centre for months, no avail. I have been to two MTN Shops to cancel the expired contract and convert to pay as you go. I did this in May. I did a sim swop and its been three weeks and the number is still not active. <br> <br> The MTN consultant at Key West Mall, Krugersdorp told me if I don't like it I must go to 14th Ave Call Centre and sort it out myself.<br> <br> But as always the debit order went through today. My money gone for non service.<br> <br> I would like anyone from MTN to assist me please, or do I need to come top head Office and do it myself like your employee said while mocking me?