1 reviews | Active since Oct 2010
Absolutely no service whatsoever
<p>I sent my papers in on the 9th January 2017, as prior to that I have been battling since 24th December trying to find out how I go about putting in an insurance claim, 3 different stores 3 different answers. Till today no feedback whatsover, I sent and email as I was waiting for someone to collect the phone. Today I eventually got through, after holding on forever, only to be told they are not going to repair my phone. So where to from here?? </p> <p>Hopefully someone will contact me and we can solve this problem.</p>
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***