ABSOLUTELY NO CLUE

On 23 Sep 2017 MTN suspended my account/RICA barred my account so that I cannot make any calls. After visiting the Northriding walk in center I was told that the problem will be resolve within an hour. Today is 29 Sep 2017 and the issue has not been resolved. I called the 808 service helpline and was cut off as my frustration lead me to start using bad languages on the people as they could not resolve the issue and kept directing me to other call centers. I have tested the sim card in other devices with the same issue. I tested my device with other sim cards and it works perfectly. I have even done a sim swap which did not resolve the problem. I am at my wits end as a service I pay for in advance cannot be used. Best of all i get an sms from MTN informing me that my bill is on its way. All the consultants I engaged cannot find any issues with the account or inform me about the issue. All the technicians are also clueless. I have decided that I will terminate the contract with MTN as they breached the contractual agreement to provide an uninterrupted service for the duration of the contract. Its been 7 days without calling services which is paid for in advance. This is the second hellopeter complaint regarding this issue and no person from MTN has contacted me for advice on the problem or a resolution. I had to take to facebook to get any response. This is ridiculous service and obviously MTN with all the millions they make from us dont care about its customers and are totally CLUELESS about the meaning of customer support. I am tired of this and cannot make the effort for a service that I pay for only to be slapped in the face and not be provided that service. I dare a senior person from MTN to call me. ********** 037 I want to hear your BS excuses.