Absolutely *** service

MTN customer care is absolutely shocking!

Over a month ago I transferred my contract to my name, and it was in a pending status. The gentleman mentioned it will take up to 24 hours before being approved, but if is not, he will call me and let me know. I received no call so assumed all was well.

A few weeks go by and I realise I can't make any calls. I reach out to ***, they inform me that someone from the Canal Walk store will be in touch with me (It's been 3 weeks and still no one has contacted me). I then emailed again, and now I'm receiving no responses from them.

This has honestly been the worst customer service experience I have ever had, and as soon as my contract is finished I am moving over to Vodacom because MTN are proper useless.