ABSOLUTELY HORRIFIC CUSTOMER CARE

Wish I could give no stars as a rating because WOW, their Customer Care line (135) absolutely HORRIFIC! Called to ask them to assist with loading a recurring SMS Bundle on my contract line, I was sent from pillar to post and eventually they dropped the call, I called back and the exact same thing. Some consultants just heard me saying, "i need help with a SMS" and immediately transferred with no warning no explanation NOTHING! I can't wait to CANCEL my contracts (yes i have more than one) with MTN.

When i use the MTN App to load the bundle, I get an error, when i use my banking app to try load the bundle to my number, I get an error. I have emailed their CustomerCare and no response, i have reference numbers for DAYS!