1 reviews | Active since Jan 2022
Absolutely ********** Service from their HELPDESK
Very very poor service I DO NOT RECOMMEND USING THEIR SERVICES. I canceled my contract that was coming to an end last year November 2021, I'm still paying for it in January 2022 because the help desk agents kept on giving me incorrect information... 3 times. They told me my account was closed even though it wasn't. Now they don't want to cancel the invoice even though the contract was eventually canceled earlier this month. I lodged a reversal of the invoice 2 weeks ago... To this day it hasn't been resolved and now they're taking money from my account. Even though I haven't even used the data for this month. I strongly DO NOT recommend. You're better off with Vodacom. Their uptake and cancelation process is very simple and the people are knowledgeable.
