Absolutely ********** service
<p>I have been on a contract with Autopage Cellular for about 17 years with never a moments trouble to upgrade (just went in with docs and all was fine) I have NEVER missed a payment or defaulted on my contract. I am now 4 weeks down the line trying to upgrade with being given the total runaround first by Bongi and now Matthew. Apparently my credit rating not good enough etc etc Totally unacceptable and just sorry that there is not a minus star rating as am now totally fed up</p>
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
We are sorry to have disappointed you with our service. All applications are assessed in accordance with the NCA and depending on the score an application would be approved or declined. However, we would like to assure you, that we continue to be committed to providing you and all of our customers with affordable and fair prices at all times. It is certainly not our intention to dissatisfy our customers.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
We are sorry to have disappointed you with our service. All applications are assessed in accordance with the NCA and depending on the score an application would be approved or declined. However, we would like to assure you, that we continue to be committed to providing you and all of our customers with affordable and fair prices at all times. It is certainly not our intention to dissatisfy our customers.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Sorry but sadly a computer generated reply is just not good enough
Sorry but sadly a computer generated reply is just not good enough