Absolutely Frustrated with **** service provided on contract

<p>Good Day</p> <p> </p> <p>I have had my mtn contract for quite a while now and i am unhappy to state that I am not at all happy with MTN. I upgraded my tablets contract this year and since then I have had my contract soft blocked and call services suspended due to being OVER my credit limit. Now my contract gets paid by debit order and all top-ups done are pre paid and paid for by myself and not my service provider. I have recieved an sms the other day telling me it is suspended yet again as I am over my credit limit of R701, yet my debit payment is over R750 each month for my 2 contracts. Why was my credit limit not upgraded when my contract was upgraded and renewed? I have to keep calling my mtn store to get my services restarted and they have told me that they did send an email to request that mtn raise my credit limit to keep this issue from happening and 3 months down the line I AM STILL HAVING THIS ISSUE!!!</p> <p> </p> <p>I am unhappy with this as this is not only my personal line but my business line as well and I need to make many outgoing calls where I am staying for my business.</p> <p> </p> <p> </p> <p>If this is not resolved then i need to move back to Vodacom who has never given me this issue. It is unbelievable that a loyal contract subscriber must get such **** service.</p> <p> </p> <p>Contact me on ********** as that is my contracts number</p> <p> </p> <p>Regards</p> <p>Kira</p>