1 reviews | Active since Feb 2022
ABSOLUTELY DISGUSTED WITH MTN SERVICE - HANG ON.......THERE IS NO SERVICE!!!!!!!!!!!!!
Hi, You have BLADY gone and credited my account of R299 for my second SuperFlex R299.00 prepaid – AFTER ASKING YOU NOT TOO!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I need that prepaid sim as I CANCELLED MY CONTRACTS WITH MTN ON THE 24TH NOVEMBER!!!!!!!!!!!!!!!!!!!!!! YOU NOW SEND ME ANOTHER BILL FOR R2198.00 WHEN YOU AGREED TO RECIFY THIS BECAUSE THE CANCELLATION WAS NOT DONE THE FIRST TIME, NOW YOU WANT TO CHARGE ME AGAIN?????????????? SuperFlex that DSV refused to deliver to me because I was not at my husbands office on the 22nd December to received their call to get his sim card delivery to my address for my RICA - Order number *** for 083 *** xx67!!!!!! HOW DIFFICULT IS IT FOR YOU PEOPLE TO UNDERSTAND WHAT A SIMPLE REQUEST IS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I DON’T WANT A REFUND I WANT THE PREPAID SIM CARD TO BE DELIVERED TO ME THAT DSV WILL NOT DELIVER….. JEEZ MUST I SERIOUSLY TRASH YOUR NAME ALL OVER HELLO PETER FOR YOU TO GET A SIMPLE REQUEST DONE????? I ORDERED 2 PREPAID SIM CARDS????? 1 DELIVERED 083 *** xx84 AND DSV REFURSED TO DELIVERY MY OTHER SIM CARD 083 *** xx67 BECAUSE I AM NOT PERSONALLY USING IT, ALTHOUGH IT IS MY SIM, BUT MY PARTNER IS USING IT. MTN HAD TO CHANGE ON THE SYSTEM THE CONTACT NUMBER FOR THIS DELIVERY TO MY NUMBER 083 *** xx84 SO THAT DSV CAN CALL ME FOR THE RICA AND DELIVERY ADDRESS PROOF FOR 083 *** xx67 - MTN and DSV DID NOT BOTHER TO FOLLOW UP!!!!!!!!!!!!!!!!!! YOU HAVE NOT CANCELLED MY 2 CONTRACTS THAT I REQUESTED ON THE 24TH NOVEMBER 2023 AND DEBITED ME WITH R2198.00 + I HAVE PAID FOR MY 2X FLEXICALL R299 X2 WITH NUMBER LINKED FOR PORTING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! CAN I PLEASE HAVE AN INTELLEGENT AND WILLING PERSON TO ASSIST ME TO GET WHAT I WANT???????????????????
MTN..... YOU ARE GOING TO LEAVE ME WITH 2X CANCELLED SIM'S, NO PREPAID ACTIVATED ON SUPERFLEX X2 AND NO PORTING!!!!!!! I ON THE SYSTEM WHEN I ORDERED BOTH MY SUPERFLEX STATE I AM ORDERING WITH AN EXISTING NUMBER!!!!!!!!!!!!!!!!!!!!!!!!!!!!
A SERVICE CENTRE CANT HELP ME AS THEY DONT DEAL WITH MTH ONLINE SHOPPING, AND NO ONE AT CUSTOMER SERVICE CANT HELP ME AS THEY DONT COMMUNICATE DIRECTLY WITH ONLINE SHOPPING, SO I HAVE NO ONE TO TALK TO, TO GET MY PREPAID SORTED.
WELL DONE MTN.................GOING DOWN LIKE A HOT ROCK!!!!!!!!!!!!!!!!!!
