Absolutely disgusted!!!

<p>I was utterly disgusted in the manner I was spoken to by an mtn agent from the promenade store she has no sense of what customer service is and cant believe that an organisation this big would train their staff to speak to customers in this manner luckily for me I recorded the call so people can hear how customers are being dealt with by an organisation this big. she could not assist me because I was unable to provide her with a usd number that I was never given and because I did not have the name of the person who assisted me and refused to give me her name after I requested it where I was told no I will not give you my name. I am still shocked with the way I was spoken to and still awaiting a call from the store manager I would like to cancel this contract thanks to the person who has no manners let alone and sense of customer service experience unless this is the way she was trained by mtn</p>