Absolutely disgusted

Good day

I am terribly disappointed in MTN!!!

This is now the second month (not the first time around) that I have tried to log onto the internet with my ****le and it tells me that I have run out of data.

HOWEVER the ****le when NOT in use, is SWITCHED OFF, TAKEN OUT OF THE LAPTOP, THE LAPTOP IS OFF, BOTH GET PUT IN A LAPTOP BAG IN THE CUPBOARD. This is how it stays until I want to use it again.

According to my statistics the ****le has been used for 4 hours and 2GB of data has been used, the ****le WAS NOT USED FOR 4 HOURS if it has been used for 1.5 hours since the 14th when I got my data it has been a lot.

I need urgent attention put on this to find out where my data is going to, I have been to a branch and they cannot assist me.

I have had this data package for a long time and have NEVER run out of data, I would use it everyday for hours at a time and NEVER ran out of data.

This is highly unacceptable and a disgrace!!!

If this matter is not resolved I WILL go to consumer watch and hello peter...

If nothing can be done about this then please cancel my contract and I will not pay for it to be cancelled as MTN has ****** more than enough money from me!!!

Regard Jackie

This is what I have emailed to MTN wanting answers as to where my data is going. No response from the. The branch cannot help either. This is an absolute disgrace