1 reviews | Active since Mar 2017
Absolutely discussed with the service rendered on the accounts and billing
<p>I cancelled one of my contracts with MTN , requested Ahmed Paruk from MTN to supply me with a final balance on the account, which he responded 25th of August 2016 with the final balance, I paid the final balance on the 30th of August 2016. In the process of buying a house, had a check on my credit profile, and what a %$#@ suprise, MTN listed account in arrears ????? !!!!! </p>
The account was settled within 7days ( 3 business days) to which i have the proof. The email i received i had to request if there is any fees that needs to be paid for the cancellation to which i received the settlement balance. There was no stipulated time frame to when it had to be settled, which took me 3 BUSINESS days to settle.
Does this mean mtn refer all unpaid accounts within 3 business days to legal? I beg to differ!
The response you gave is passing the blame which is ********* in it self. Just send me my paid up letter and update my credit profile asap!
The account was settled within 7days ( 3 business days) to which i have the proof. The email i received i had to request if there is any fees that needs to be paid for the cancellation to which i received the settlement balance. There was no stipulated time frame to when it had to be settled, which took me 3 BUSINESS days to settle.
Does this mean mtn refer all unpaid accounts within 3 business days to legal? I beg to differ!
The response you gave is passing the blame which is ********* in it self. Just send me my paid up letter and update my credit profile asap!
To date I have not received my paid up letter... but again a email stating that I owe money to WHICH I HAVE THE PROOF THAT I HAVE SETTLED THE ACCOUNT!
Can someone with half a braincell please assist me at MTN.
To date I have not received my paid up letter... but again a email stating that I owe money to WHICH I HAVE THE PROOF THAT I HAVE SETTLED THE ACCOUNT!
Can someone with half a braincell please assist me at MTN.