RF
Roelien F
1 reviews | Active since Nov 2009
20 May 2015, 13:20
Absolutely BAD Service and on strike!
I am furious. MTN let me know via sms that I have to increase my credit limit that is currently R1030,00. My account is R869.00. As I have more than 500 Anytime minutes, 950 sms's, 339MB of data, I ignored the sms. Today, my account is suspended because I did not increase my credit limit. My debit order is suppose to go of on the 20th of each month. I could not get hold of them, two MTN stores could not get hold of them, just to find out that they strike for better salaries today. Well, give me one good reason not to take Cell C's offer and take my account to them??? I keep my number. I have a business and can't make even one call!!! I have to wait until tomorrow.
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Replies (1)
MTN South Africa's replyOfficial
27 May 2015, 14:37Hello Roelien,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Kindly note that the suspension on the line was removed on 22-05-2015.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Kindly note that the suspension on the line was removed on 22-05-2015.
Thank you
Wenzile Masina
REQ:***
MTN South Africa's reply27 May 2015, 14:37
Official
Hello Roelien,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Kindly note that the suspension on the line was removed on 22-05-2015.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Kindly note that the suspension on the line was removed on 22-05-2015.
Thank you
Wenzile Masina
REQ:***