ABSOLUTELY AWFUL
<p>I had app**** for a business contract in November 2017 - I was approved (as i have in writing) on 8 December. To date no one can confirm when my handsets will arrive, or what the hold up is. I have tried makign contact and keep being told everyone is waiting for feedback. I am still awaiting any response from anyone at MTN and not Byte Solutions who seem to be the middle man in applications to MTN - they run the call centre, and no one can get any direct answers for me. I am beyong frustrated with trying to get any form of correspondence from them and have reached out to their social media platforms where my message is deleted and yet again no one comes back to me. </p> <p> </p> <p>Not sure what else to do ??? </p>
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***
Best regards,
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***
Best regards,