MH
Mark H

1 reviews | Active since Jan 2013

11 Jun 2018, 09:45

Absolutely awesome service!

Too often in the past have I written to complain about MTN. Today is different. I have received such amazing service from your stores, one at the WesBank Building, and the other at Greenstone. I would like to thank and commend Charl and Sandra for their professionalism and the efficient and helpful upgrade, Your vetting services does however ruin the process. It took 3 days . That aside, everything else was fantastic. I went to the Greenstone store for assistance in setting up the phone and the assistant ( aguy with an accent, I didn't catch his name), was so helpful, that he set the phone up for me, without me even having to ask him. Great service. Many thanks MTN!

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Replies (1)
MTN South Africa
MTN South Africa's reply11 Jun 2018, 09:53
Official

Good day Mark,

Thank you so very much for your post, complimenting Charl and Sandra 's service and/or efforts. We express our sincere appreciation for the time that you took to let us know that they are doing a great job.

I will be sure to pass along your kind words as it helps when we know that we have truly made a difference to those we serve each and every day.

Kind regards

Ishie

Complaints management.

Best regards,