Absolutely a joke

Can i give a zero star??? This service provider is a joke. Did a new contract. They delivered the phone. Then realised they did it wrong and want to collect the phone and re allocate a new contract and new phone. We have been using the phone for 2 weeks. Also never deliver the apple watch and they then realized they forgot to do the correct contract with the watch. Watch out you might receive a phone that has already been used but u think its brand new.