Absolutely a disgrace and security hazard on a MTN SMME contract

I live on a farm and signed up for a MTN SMME data contract. The initial experience with MTN was a favourable one and they were even kind to send out a team to install a booster (I have one already to be honest). And not soon after that the nightmare starts -

There is ONLY ONE tower in the area and there was not once a lost of signal (whether it is loadshedding or not) until 2 months ago. Both my neighbours and I have been experiencing no connectivity (no 2G or 3G or LTE at all) so one cannot even dial an emergency number. We have logged various queries and was told that the technicians are attending to the issue (which MTN knew about it for over 2 months now). I have no connectivity at all the whole day and it happened twice in the last two weeks as well (while there is no loadshedding) and the competition TELKOM (yes TELKOM), Vodacom, CELL C which all have connection and can make outgoing calls or receive calls. It is a farming community and without GSM network (internet for BUSINESS and it is a SMME contract) and ability to make outgoing call (security), it is a serious security hazard. I don't believe for once that MTN is bothered to address and prioritise and fix this ongoing issue. I believe MTN is in breach of service agreement. Ref *** and I request a manager to give me a call to address this issue or I will take my case with my neighbours support to the consumer protector and NCC and reporting the issue to ICASA.