absolute terrible services

WORST SERVICE EVER! MTN WILL RUIN YOUR LIFE!!!! TRAIN YOUR STAFF MTN PLEASE, ******S!!!! I am so terribly unhappy with MTN the service is below standard from your knysna branch IN THE WESTERN CAPE, the sale consultant is Reges Neels, I took out a samsung A10 what I could afford for R184 per month. I also have a Wi-Fi deal separate from this cellphone deal for R230 a month so my monthly fix total should be R 414 per month for both devices. But when I received my first billing i was billed for the amount of R 1,181.85 for the time period of 11/11/2020 - 11/12/2020 now for the love off God, how do we jump from R414 TO THAT, i than called the 135 call center they told me i have an open line, but when i took it out Reges asked me if I wanted an open line and I sail NO!!!! No extras fees please only the fixed amount nothing else, i cant afford more due to COVID19 and the decrease in my salary. I made numerous contact with Reges he informed me on the 25 January that he will log a billing dispute because he knows I asked for no open line, till this day 09/02/2021 this matter has not been resolved instead Reges ignores me now and your call center agents are even more less helpful I spoke to many people and no one not even the area managers can help, My personal credit are being affected so badly with this I cant even apply for a student loan now. So I will have to seek legal help and Sue MTN for ruining my professional career!!!!!!!!!!!!!!! DO NOT TAKE OUT CONTRACTS WITH MTN THE STAFF IS INCOMPENTED AND HAVE VERY BAD COMMUNICATION SKILLS, I REGRET TAKING THIS OUT WITH MTN SHOULD HAVE GONE TO VODACOM OR CELLC, EVEN TELKOM WOULD GIVE BETTER SERVICE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! #WIN