Absolute terrible customer service

<p>I have a contract with mtn for years now, i decided to cancel the contract as i cant afford it anymore. initially the contract was with autopage when autopage closed down the account was handed directly to mtn. I made a payments every single month. when i went to cancel the contract i was told my april payment was not reflecting and i had to pay the money to mtn before the contract can be cancelled. i took my proof of payment tj prove that i paid and the payment was rejected because apparently i paid into autopages account. mtns salvage department called and wanted to convince me to upgrade by offering me good packages. not once did they say i owe money. all my payments were made in the same account and all the other payments are reflecting but they wont allocate the april payment. now i need to pay for something j already paid for and they just have a nerve to tell me sorry but this will be on ur credit profile as non payment. this is not fair i have been loyal all the way till the end for me to get this service.</p>