1 reviews | Active since Oct 2013
Absolute ******* service
Was originally with autopage, then got transferred to MTN direct. they changed my debit order to eft. Emailed them to get it changed back to Debit order. Got told to please phone 808 or got to the MTN store. Phoned 808 and get told to phone *** (which happens to be prepaid so they cant help me) then send an email again, get the same agent, Tumelo Kubheka , who obviously cant read, as totally ignores my message and pastes the same response saying please phone 808 or visit the mtn store. I find it quite terrible that MTN is actually worse than what Autopage was, and that is saying a lot. They stuffed it up, and yet i am trying to fix it, and they dont even know what is going on. MTN should rather save their money and remove incompetant staff and use the savings to bolster their network.
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Your ID number or Cell phone number in question are not added on this post. We have tried to contact you as we need these details in order to assist however the call went to voicemail.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Best regards,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Your ID number or Cell phone number in question are not added on this post. We have tried to contact you as we need these details in order to assist however the call went to voicemail.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Best regards,
