ABSOLUTE LACK TO CUSTOMER ATTENTION

My experience on several occasions,<br> <br> 1:Data disappearing without use of phone<br> 2:Airtime disappearing without use of phone<br> 3:Loss of Data as well as airtime when RESTARTING phone<br> 4:Logging of USD's without feedback OR response<br> 5:Lack of ability to explain reasons behind the above going missing<br> 6:Being cut off on several occasions to 808<br> <br> 1,2,3,4:I was in store logging a 3rd USD (*** logged 9/4/2015 , *** logged 2/4/2015 & *** logged 10/4/2015) for the same issues and in front of one of their staff members lay my phone on the counter with mobile data switched off. While i was sitting in front of her, the above issues were continuing. To today(15/5/2015) I still have not received a response on any of the above numbers.<br> <br> I requested for the contract to be cancelled on 4/5/2015 due to breach of contract (CPA) on MTN's part as per not providing a service they promised on taking out the contract with them. i got an automated reference number : *** and since that nothing after being told i would get a response within 5-7 working days... <br> <br> 5,6: On several occasions i tried to call 808 and either had the call ended or inability to get an answer to the above.<br> <br> UNHAPPY<br> Andreas