Absolute Incompetence!

I have had a Mtn contract for 20 years or so. All ok until this week- when I receive a message that my service has been suspended - and that I must buy more airtime!<br> I have a contract!<br> Which is paid every month in full!<br> For the past 240 months or so!!!<br> I have tried to sort out via the call centre when I could get through a few days ago.<br> Nothing happened!<br> So I went into the Mtn branch in Ballito - and 2 consultants told me everything had now been sorted out - and that all would be ok in 15 minutes or so! Needless to say it wasn't !<br> For the past 24 hours or so I have been trying to use the 808 number to ascertain just what is happening - I have various reference numbers......<br> But one gets kept holding for about 20 minutes or so - and then the phone cuts itself off!<br> I have tried this about 10 times now - and have literally wasted hours in the process!<br> I have been unable to use my phone for days now due to this extreme incompetence shown by Mtn.<br> In fact I can say that there 'service' is worse than Telkom!<br> And that's saying something!