Absolute disgrace

Absolute disgrace, after every single time we have load shedding we have to call customer care to unblock our Wi-Fi. After doing it countless time’s decided to cancel my contract, we’ll at least try. After many calls to customer care still haven’t been able to speak to someone to cancel my contract… again we have to just be okay with it all because it’s not the company’s fault? Really when are we going to get past this.