1 reviews | Active since Jul 2016
Absolute disappointment
<p>I want to upgrade to an g5 but they said I must wait for 2 weeks. After the 2 weeks I went back and they said I now have to wait 8weeks whats that about??? After a fight in th shop I got home and 2 days later my phone gave in so I was forced to go back and take a p9. The phone is so disapointing and mtn then called to ask if I am happy, offcourse not so they said they will sort it out for me and get me a g5 and return the p9 but I never heard back from them. Now I have to sit with a **** phone for 2 years.</p>
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the matter has been referred to the management team of the store division for urgent attention. They will investigate and revert to you with feedback and a way forward.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ: **********
Best regards,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the matter has been referred to the management team of the store division for urgent attention. They will investigate and revert to you with feedback and a way forward.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ: **********
Best regards,