JB
Julie B
1 reviews | Active since May 2012
31 May 2019, 08:51
Absolute Con
I have complained about this before and despite their profuse apologies, they are still trying to swindle me out of R3.03 per day for a gaming subscription that I have NEVER and will NEVER subscribe to. They live in hope that when you receive the sms confirming you have successfully subscribed that you will ignore it or are to busy to read junk mail and they then start billing you. When will they LISTEN? As a marketing strategy, it is APPALLING!
Helpful (0)
Replies (4)0
Replies (4)
MTN South Africa's replyOfficial
31 May 2019, 09:54Good day Julie
Thank you for bringing this to our attention.
As per our conversation I will call you after 10 am.
Warm regards
Roanne Complaints Management Team
Thank you for bringing this to our attention.
As per our conversation I will call you after 10 am.
Warm regards
Roanne Complaints Management Team
Best regards,
MTN South Africa's reply31 May 2019, 09:54
Official
Good day Julie
Thank you for bringing this to our attention.
As per our conversation I will call you after 10 am.
Warm regards
Roanne Complaints Management Team
Thank you for bringing this to our attention.
As per our conversation I will call you after 10 am.
Warm regards
Roanne Complaints Management Team
Best regards,
JB
Julie B's updateReviewer Update
31 May 2019, 12:32Roanne
The number that the SMS came from was ***
The number that the SMS came from was ***
JB
Julie B's update31 May 2019, 12:32
Reviewer Update
Roanne
The number that the SMS came from was ***
The number that the SMS came from was ***
MTN South Africa's replyOfficial
31 May 2019, 13:17Hi Julie,
This number is for a service called Gamer + and the below can be used to cancel.
How do I unsubscribe from Gamer+ VIP?SMS STOP to *** .
Thanks
Roanne
This number is for a service called Gamer + and the below can be used to cancel.
How do I unsubscribe from Gamer+ VIP?SMS STOP to *** .
Thanks
Roanne
Best regards,
MTN South Africa's reply31 May 2019, 13:17
Official
Hi Julie,
This number is for a service called Gamer + and the below can be used to cancel.
How do I unsubscribe from Gamer+ VIP?SMS STOP to *** .
Thanks
Roanne
This number is for a service called Gamer + and the below can be used to cancel.
How do I unsubscribe from Gamer+ VIP?SMS STOP to *** .
Thanks
Roanne
Best regards,
JB
Julie B's updateReviewer Update
31 May 2019, 13:26Roanne
WIth all due respect. Should the sms not notify you of that? Instead it says to cancel dial *155# which is a frustration in its own right. Heaven forbid if you use a fullstop after the number selection! A subscription confirmed by you with ZERO consultation with your client is still not acceptable.
WIth all due respect. Should the sms not notify you of that? Instead it says to cancel dial *155# which is a frustration in its own right. Heaven forbid if you use a fullstop after the number selection! A subscription confirmed by you with ZERO consultation with your client is still not acceptable.
JB
Julie B's update31 May 2019, 13:26
Reviewer Update
Roanne
WIth all due respect. Should the sms not notify you of that? Instead it says to cancel dial *155# which is a frustration in its own right. Heaven forbid if you use a fullstop after the number selection! A subscription confirmed by you with ZERO consultation with your client is still not acceptable.
WIth all due respect. Should the sms not notify you of that? Instead it says to cancel dial *155# which is a frustration in its own right. Heaven forbid if you use a fullstop after the number selection! A subscription confirmed by you with ZERO consultation with your client is still not acceptable.